End-User Features List Data Sheet Features Description Standard Advanced Profesional Account Codes Tag (classify) calls for billing and reporting purposes. Account Codes settings can be customized at the account and user levels. ✔️ ✔️ ✔️ Alianza UC App The Alianza UC app allows users to easily talk, chat, meet, and share with contacts and colleagues...

The following are some of the most commonly asked questions regarding US Signal’s BaaS solutions ─ and the answers to them. For questions not covered here, your US Signal account representative will be happy to help. Or contact US Signal at (866) 274-4625 or by email at info@ussignal.com .     What is US Signal Backup-as-a-Service (BaaS) solution? B...

New firewall implementations are never easy but maintaining a robust security posture is vital to your business. The goal of this document is to provide answers to common questions and help elevate concerns when deploying a US Signal Managed Security powered by Palo Alto into your environment. How Will Palo Alto  Firewall be Deployed In the US Signa...

Embrace the digital transformation with optimized and secure global access to applications and data. US Signal and Cato have the solution - the SASE Cloud. Say goodbye to rigid network and security architectures that can’t keep up with evolving business needs and threats. Experience the power of a unified solution.   Single Platform. Secure Access. ...

You’ve invested in VMware to power your enterprise, but you also need the security and flexibility of an off-premises, cloud-based disaster recovery (DR) solution. US Signal’s Disaster Recovery-as-a-Service (DRaaS) for VMware is designed specifically for your VMware environment and is simple, cost-effective, and secure. At - A - Glance Zero capital ...

US Signal’s Cohesity Backup is powered by Cohesity DataProtect to provide a robust and reliable enterprise data backup and recovery solution   At - A - Glance Fully managed backup solution maintained and monitored by the US Signal Managed Services  Provides protection for data hosted in your US Signal cloud environment  Agent or hypervisor-based bac...

US Signal’s Cloud Recovery for Cohesity is powered by Cohesity DataProtect to provide customers with offsite copies of replicated backups that can be recovered into the cloud   At - A - Glance Managed or self-managed backup replication  Fully managed recovery into the cloud  Cloud Recovery Playbook encompasses protection, recovery, and operation pro...

US Signal’s core Managed Security service, CBAS, is powered by Palo Alto for the best zero-trust and threat intelligence in the industry. The goal of this document is to provide clear, concise information on the CBAS feature set and what is supported in the US Signal environment.   VM-Series Firewalls & Sizing US Signal takes advantage of Palo A...

  How does US Signal’s Advanced Email Security compare to Acronis Advanced Email Security and Perception Point’s Prevention as a Service? It’s the same product. The original product was created by Perception Point and is marketed by them as Prevention as a Service. A partnership between Perception Point and Acronis allows the services to serve as on...

Let US Signal’s security experts monitor, detect, and respond to security issues across your extended environment with Managed Extended Detection and Response (XDR). The fully managed security solution gathers data across your entire digital estate to analyze for suspicious activities. The service utilizes a third-party software platform to monitor,...

Firewall conversions are never easy, but maintaining a robust security posture is vital to your business. The goal of this document is to provide answers to common questions and help elevate concerns when upgrading from legacy security platforms to the next generation of US Signal’s Managed Security offering, powered by Palo Alto. How Will My Existi...

Monitor, Detect, and Resolve security issues across multiple endpoints with Managed Detection and Response. US Signal’s next generation Managed Detection and Response (MDR) is an endpoint security solution that deploys software-based tools to gather data from endpoints and utilizes that data to analyze suspicious system activities. US Signal leverag...

With our Contact Center solution, provide a better experience for your customers while also standing out in an increasingly competitive market. Silver, Gold, and Platinum packages are available to meet the needs of Contact Center businesses of all sizes.   Packages Features Silver Gold  Platinum Per Concurrent Agent Licensing (Required) ✔️ ✔️ ✔️ M&a...

Agent Deployment Overview  SentinelOne supports multiple methods for deploying EDR Agents. Below you will find the instructions for accessing the portal, system requirements, and links to the deployment guides for supported operating systems. If you have questions during Agent Deployment, please contact your US Signal Implementation team for assista...

Welcome To US Signal’s Managed Security Offering For Cloud-Based Advanced Security (CBAS) As a valued customer, you will have read-only access to your CBAS firewall dashboard. This will streamline operation and communication when working with our Technical Operations Center (TOC). This is a managed product, so don't hesitate to contact the US Signal...

Embrace the digital transformation with optimized and secure global access to applications and data. US Signal and Cato have the solution - the SASE Cloud. Say goodbye to rigid network and security architectures that can’t keep up with evolving business needs and threats. Experience the power of a unified solution.    Single Platform. Secure Access....

The Microsoft Modern Workplace, powered by Microsoft 365 and seamlessly integrated with Microsoft Azure, offers a comprehensive solution designed to empower teams, enhance operational efficiency, and foster innovation—whether employees are working remotely, in a hybrid setting, or on-site. Technical Overview US Signal’s Microsoft Modern Workplace le...

US Signal establishes a benchmark in VMware cloud services, delivering exceptional performance, security, and  reliability tailored for enterprises. Our secure enterprise cloud solutions are meticulously designed to address even  the most complex deployment requirements, ensuring businesses can scale seamlessly with confidence. With a 24/7  operatio...

Tenant App brings vRops performance metrics to tenants in a vCD environment. Each tenant can only see metrics data relevant to their organization. It enables tenants to have complete visibility of the performance metrics of their environment but only their environment. If the customer applications are not performing as expected, tenants can use Tena...

End-User Features List Data Sheet Contact Center Features Silver Gold Platinum Per Concurrent Agent Pricing ✔️ ✔️ ✔️ Admin Portal ✔️  ✔️ ✔️ Supervisor Real-Time Dashboard ✔️ ✔️ ✔️ Announcements. In Queue, Queue Position, and Estimated Wait Time — ✔️ ✔️                             Whisper — ✔️ ✔️ Alerting. Configurable Thresholds for Real-Time Displa...

With our Contact Center solution, we provide a better experience for your customers while also standing out in an increasingly competitive market. Silver, Gold, and Platinum packages are available to meet the needs of Contact Center businesses of all sizes. Package & Feature Silver Gold Platinum Per Concurrent Agent Licensing (Required) ✔️ ✔️ ✔️...

Using Your US Signal File Storage This document will outline how to use your new File Storage appliance from US Signal. Learn how to manage the volume, map a network drive, and work with US Signal to integrate with your existing Active Directory environment.  Accessing the MMC for Your File Storage Appliance The US Signal File Storage appliance is i...

US Signal offers a comprehensive suite of data protection services designed to safeguard critical business information against threats such as data loss, breaches, and ransomware attacks. These services are built on a foundation of innovative technology and best practices, ensuring that organizations can maintain business continuity and compliance w...

US Signal’s Advanced Email Security powered by Perception Point and Acronis is a comprehensive solution that integrates cutting-edge threat prevention with the speed, scale and flexibility of the cloud. Multiple scanning engines and indepth threat intelligence protects against attacks like phishing, spam, commodity malware, and BEC. Hardware visibil...

Microsoft Licensed Virtual Machines  The following section outlines the self-service deployment and activation process for licensed Microsoft Windows Server virtual machines and vApps into the US Signal vCloud Director environment. View the full guide with step-by-step photos here   Deploying Into An Existing Vapp   Log into your vCloud Director env...

What is EDR Evolving beyond Next-Gen Anti-Virus Endpoint Detection and Response (EDR) combines continuous monitoring, behavioral analytics, cloud-based threat analysis,automated response capabilities, and other tactics to detect, contain, or mitigate threats such as ransomware or malware that target endpoints like laptops, servers, and desktops.    ...

Managed information technology (IT) security services from US Signal help strengthen protection across your entire network without increasing your internal team's workload. These services leverage years of IT security knowledge with industry best practices to protect your unique operation against risks, threats and potential damage. Unlike off-the-s...

Keep your digital assets protected and connected in colocation facilities that offer the space, power, cooling, scalability, and physical security you need. Geographically diverse and strategically located throughout the nation, US Signal’s data centers provide reliable, secure, and scalable colocation space to meet your requirements. Collocate your...