Let US Signal’s security experts monitor, detect, and respond to security issues across your extended environment with Managed Extended Detection and Response (XDR). The fully managed security solution gathers data across your entire digital estate to analyze for suspicious activities. The service utilizes a third-party software platform to monitor, collect, and correlate data from various sources, enabling the identification of threats and their origins.
US Signal’s Security Operations Center (SOC) team receives and responds to all security alerts, freeing up your internal resources and enabling you to leverage the extensive security experience and expertise of the US Signal SOC.
At - A - Glance
- Fully managed 24/7 threat monitoring and detection
- Monitors and collects activity data from workstations and servers that could indicate a threat
- Extends monitoring to include network and cloud sources
- Analyzes and correlates collected data for holistic detection of threat patterns and sources across the entire environment
- Researches identified threats and search for suspicious activities with forensic and analysis tools
- Remediation guidance provided by US Signal SOC
Technical Overview
US Signal’s SOC team works with your team to manage the deployment and setup of Managed XDR. The service uses a cloud-based deployment model to monitor deployed agents, collect logs, and analyze data with minimal impact on system performance.
Software agents conduct endpoint monitoring and collect data—such as processes, connections, volume of activity, and data transfers—into a central database. Logs and telemetry data are also collected from network devices, cloud services, and more for comprehensive network threat protection.
The solution correlates and analyzes the data to create threat alerts to be investigated by the US Signal SOC. The SOC investigates breaches to determine how an exploit penetrated security and to hunt for remaining threats in the network.
Key Features
- Real-time continuous monitoring and collection of data
- Correlation of data across resources
- AI behavior-based detection
- Cloud-based deployment model
- Lightweight agents and log collection
XDR Architectural Design
Service Level Agreement
The response SLA for technical support is one hour from the time a support request is received, during regular business hours, Monday-Friday 8:00 am-5:00 pm ET, excluding holidays. A request is considered received when it is submitted to the US Signal Technical Operations Center (TOC), and a ticket is generated.
For Managed XDR customers, the response SLA is one hour for customer alert notifications from the receipt of the alert within US Signal’s Alert Management System. US Signal will use commercially reasonable efforts to notify customers of any scheduled maintenance that may affect the availability of the services.